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Home>Knowledge Base>ioDrive (Mono) Backup Firmware Image Might Load Slowly During Boot-up
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Article ID69
Created On8/3/2010
Modified8/3/2010
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ioDrive (Mono) Backup Firmware Image Might Load Slowly During Boot-up

ioDrive (Mono) Backup Firmware Image Might Load Slowly During Boot-up

Applies To

  • FS1-003-161-ES-0001 (ioDrive 160GB SLC (MONO)) 2010
  • FS1-003-321-CS-0001 (ioDrive 320GB MLC (MONO)) 2010
  • FS4-002-081-CS-0001 (ioXtreme 80 GB MLC)
  • FS5-001-081-CS-0001 (ioXtreme Pro 80 GB MLC)

Issue


At power-on, the ioDrive loads its primary firmware image into the NAND controller (FPGA). A backup firmware image is available in the event that the primary image is either not present or unusable. The backup firmware image is pre-loaded at the factory. If the primary firmware image cannot be loaded, the ioDrive will load the backup image nearly instantaneously.

However, in a rare corner case, it may take up to 20 seconds to load its backup firmware image. During this time, it cannot be enumerated by the PCIe bus. Most computers enumerate the PCIe bus within the first second of boot, so there is the possibility that the ioDrive may appear to not be available to the BIOS and the operating system.


Solution

  1. Power up the system. Wait 20 seconds for the backup firmware image to load.
  2. Restart the computer. During a soft boot the PCIe slot maintains power and the backup firmware on the ioMono will stay loaded.
  3. Update the firmware. Follow the steps outlined in Upgrading the ioDrive Firmware in the ioDrive User Guide. This will load firmware into the primary location and trigger the NAND controller to look for new firmware during the next soft boot.
  4. Restart the computer. This will load the primary firmware image into the NAND controller.